FAQS

IPTV stands for “Internet Protocol Television”. Basically, it means watching TV through the Internet. You do not require cable TV; It’s the same as watching a movie by streaming on Netflix.

Our servers can be accessed through all Smart TV sets (Samsung, Sony, LG…), all Android devices (STB, phones), Apple TV, iPhone, MAG box or STB Emulator app, Enigma2 (M3U/Xtream ONLY) and Fire Sticks

Because our streams use H264, the base stream is less than 10Mbps for HD, around 20Mbps for 4K, and 35Mbps for 8K, but the speed that the buffer can recharge is the key to stability 35Mbps is a recommended minimum.

Some of the older movies in the 4K library can require 60Mbps+ to stream stably if you experience buffering, try the FHD version, the quality is extremely good.

A VPN, when used incorrectly, will cause more problems with your streaming than it will solve. The object of a VPN is to overcome blocking and to protect your privacy. The following two rules are good VPN practices.

1. Use a good VPN provider; Free & very cheap VPNs tend to bog down at peak times.
2. Always select a VPN provider with a Zero Logging policy; if they do not advertise this, STAY AWAY.
3. Keek your latency down. Too many people install a VPN and use whatever the default endpoint is, DON’T! You want to mask your location, the VPN itself does this, so connect a couple of states over; the further away you select your endpoint, the more latency you add, and the more likely you will experience VPN-induced buffering.

You can install M3U codes on as many devices as you like, BUT no two devices should connect simultaneously, or your username will be blocked.

We only accept patments with PayPal, Credit Cards … 

Yes. Because Android devices can access a vast library of apps from Google Play Store, you can turn pretty much anything from a TV to a PC monitor into a Smart TV; all you need is access to the internet and a spare HDMI port.

Absolutely not. Whilst an STB will give great results, you can achieve excellent results using software or a SmartTV.

Because IPTV is streamed over the internet, many things can cause interruptions or buffering in your stream; 4K IPTV is no different to Netflix or YouTube.
Slow or unstable internet speeds cause most buffering problems, but you are always welcome to put a ticket in and ask us to check a particular channel’s stability.
A good rule of thumb is that if all channels are buffering/stuttering, chances are it is an issue with your internet speed or the current load on your connection.

Where possible, it is always better to use a hardwired connection for stability, but some devices do not support ethernet, so ensure their wi-fi signal is as strong as possible.

Your subscription will be active as soon as you receive our confirmation email with your access codes.

When you signup for a package, you will receive an email with your account information to activate your device along with a username and password to access our support portal, where you will find instructions on setting up most devices.

Yes, we offer a 24-hour & a 7-day trial. We are not afraid to let people try our service, but we will only offer one trail per user.

24-Hour Trial.
24-hour test. One per customer. We highly recommend our 7-Day trial; 24 hours is not enough time to properly evaluate a system.
Fake names and disposable email accounts will be ignored.

7-Day Trial – €5.00.
We offer a 7-Day trial for just €5 on the homepage; we don’t believe you can properly test the service in 24 hours.

The trial comes with a €5 coupon for our cart that you can use should you decide to upgrade to a full package.

How does the coupon work?
Simple, if you upgrade to a full subscription, enter the coupon in the cart, so you do not pay twice.